Launch week
Free worldwide shipping on every set
No. The set is the tools and the cup. If you don't have matcha at home, add a 30, 50 or 100 g tin to your order right under the set and it ships in the same box. Any matcha works with it, including the one you already use.
The bowl holds about 500 ml (17 oz) and is wide enough to whisk without splashing. The cup holds about 470 ml (16 oz) with ice, which is a normal cafe-size iced latte. The whisk has about 100 prongs; the finer the prongs, the softer the foam.
The bowl, the stand and the glass cup are fine with warm water and a soft sponge; we don't recommend the dishwasher for ceramic and thin glass. The bamboo lid, the bamboo whisk and the scoop are hand-wash only. Rinse the whisk right after use and let it dry on the stand so it keeps its shape.
Every piece is wrapped separately and the set ships in a double box. If anything still arrives cracked, email hello@cozymatcha.com within 48 hours with a photo and we send a replacement of that piece at no cost. No return needed.
Orders ship within 1 to 5 business days with tracking and arrive in 7 to 21 days depending on where you are. Shipping is free worldwide. If you add matcha powder, it travels in the same parcel.
You have 30 days from delivery for an unused set in its original box. Write to hello@cozymatcha.com first and we'll send instructions; return shipping is on you. If the set arrived damaged or isn't what you ordered, the replacement or refund is on us. Opened matcha powder can't be returned, for the same reason you wouldn't want someone else's.